Problem with QR and Google Authenticator

jcasadom · November 2023

I'm trying to read the QR code generated by the GUI, but I always get the message "Cannot interpret QR code" in Google Authenticator. I have no problem writing the secret seed en Base 32 in Google Authenticator. I have no problem with the QR with FreeOTP or Microsoft Autenthicator

YannJ · November 2023

Hello, what type of token are you using (TOTP, MOTP, ...) ? Best regards

jcasadom · November 2023

TOTP Latest version multiOTP open source 5.9.6.7 Thank you

YannJ · November 2023

Are you sure you scan the second QR code ? Can you please send me the QRcode ?

jcasadom · November 2023

Resolved, thank you!

YannJ · November 2023

In the user file (user.db) the algorith was "TOTP" instead of "totp" (lowercase)

Problem with QR and Google Authenticator

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