Are you restoring on the same version of multiotp ? Did you use the same password for export and import ? Can you please try with a simple password like abcd1234 during export and import ?
Have a nice day
in order to change the encryption key, before creating the users on your new multiOTP, you need to change the hardcoded key in multiOTP.php. Search for DefaultCliEncryptionKey and replace it by whatever you like.
Hope this helps. Have a n…
you can set the prefix-pin parameter to 0 using the following command line
multiotp -set user prefix-pin=0 (replace user by the username)
With prefix-pin=0 it means that the AD password is not required.
The following command will set…
Yes, a SOAP implementation is available, just call the web interface with the ?soap parameter to see the list of the operation names.
For example : http://192.168.1.44/?soap
The SOAP implementation is compatible with openOTP implementa…
can you try to increase the timeout value up to 6 seconds ?
Edit the file multiotp.ini on client side, and change the value of the key: server-timeout
Also check the log files of your server, to understand why it's not responding corre…
Your USG must sent requests using the RADIUS protocol to the multiOTP Pro appliance.
Have a look on the ZyWALL USG configuration information here: http://download.multiotp.com/ZyXEL%20ZyWALL%20USG%20and%20multiOTP%20Pro.pdf
As you are usin…